Respect

We treat our employees with respect

and fairness.

Trust

We are committed to behaving in an

ethical and professional manner.

Transparency

We seek constructive, transparent and

open dialogue with our stakeholders.

Commitment

We value the efforts of our employees

and strive to create a work environment

that is designed to attract, develop

and retain talent.

Integrity

 

Integrity is essential for our long-term success.

To achieve this, we must respect the interests

of our shareholders, clients, employees, service

providers, government authorities, regulators,

politicians, and society as a whole.

 

Establishing and maintaining a reputation for

integrity also means that we need to identify

and manage or avoid potential conflicts of

interest. To do so, we have put in place specific 

policies and processes such as those relating

to reputational risk, employee personal account

trading and outside interests. Our members

of the Board of Directors and employees may 

not personally compete with ZMF-Global.

We protect our corporate property, systems

and information. We do not make inappropriate

personal use of them and ensure that they

are used effectively.

Responsibility

 

We take responsibility for our actions and

honour our commitments to our stakeholders:

 

• Shareholders: We strive to provide superior, sustainable returns for our shareholders and to protect their interests.

• Clients: We are committed to being a principled, proactive partner to our clients with the objective of providing solutions of the highest quality. Client confidentiality is paramount and we aim to protect it at all times.

• Employees: We are committed to offering interesting and challenging positions in an environment of mutual respect.

• Service providers: We are committed to dealing fairly and in good faith with contractors, suppliers and joint venture partners. 

• Government authorities, regulators and politicians:  We are committed to an open dialogue with government authorities, regulators and politicians to help shape operating conditions for our industry and mitigate systemic risks.

• Society: We act as good corporate citizens and support the active involvement of our employees in their local communities.

 

 

Respect

 

We treat our employees with respect and

fairness. We strive to ensure the following:

 

• Equal opportunities irrespective of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, marital or family status, pregnancy, disability, or any other status that is protected as a matter of local law;

• A safe and healthy work environment free from discrimination, harassment or retaliation;

• An “open door” policy that gives every employee access to management;

• Candid, regular and timely management feedback on personal performance.

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Compliance

We strive to maintain an exemplary control

and compliance culture. In particular, we are

responsible for:

 

• Leading by example, particularly in supervisory roles by setting the right tone for compliance with applicable laws, regulations and policies;

• Conducting ourselves in accordance with relevant guidelines, policies, manuals, handbooks and best practices relating to our respective areas of responsibility and diligently implementing the prescribed measures and approaches;

• Questioning new or established practices, objecting if a standard of conduct is not met and escalating the issue to the relevant supervisor or control function or alerting the Integrity Hotline;

• Acting in good faith and with due care at all times.

 

 
Confidentiality

We treat confidential information as such

and do not disclose any non-public information

concerning our clients, our company

or any of our employees unless required to

do so by law.

 

We are committed to maintaining effective

controls and monitoring whenever confidential

and sensitive information is transferred.

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Trust

Trust has been central to the success of

investment over the centuries. We are committed

to behave in an ethical and professional

the manner that will reflect well on ourselves and

the industry as a whole and encouraging

others to do likewise.

We earn trust by:

• Having an excellent professional reputation;

• Acting as an honest ambassador and representative of our companies;

• Demonstrating that we act at all times according to ethical values and professional standards outlined in this Code. We expect every member of the Board of Directors and employees to actively build trust in ZMF-Global and to refrain from any behaviour that might compromise this trust.

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Our Professional Standardstted to being proactive,

principled partner to our clients

• We believe that knowing our client’s needs and offering them added value based on a combination of good judgement, expertise and prompt service is essential for both our clients’ success and our own.

• We only promise what we can deliver.

• We respond to client complaints in a manner that meets our high standards of integrity, fair dealing and independence.

• We are committed to achieving excellence by improving and challenging management practices and processes in an atmosphere of openness, fairness and trust. 

We seek constructive, transparent and

open dialogue with our stakeholders

based on fairness and mutual respect.

• We are committed to communicating

with our stakeholders in an accurate,

transparent and timely manner.

• We have a particular focus on disclosing

potential risks in our dealings with

our clients.

 

 

 

 

 

 

We conduct our business with a view

towards long-term environmental and

social sustainability.

We consider potential environmental

and social impacts when making business

decisions and when managing our

resources and infrastructure.

Adherence to this Code

Our most valuable asset is our reputation. It is our policy that our employees report violations of laws, rules, regulations or this Code internally so that such matters can be properly addressed.

We encourage our employees to make reports directly to the relevant supervisors and the members of the Legal and Compliance

department, the ZMF-Global Integrity Hotline or, where appropriate, directly to the corresponding higher level within ZMF-Global in accordance with our policies and procedures. Reports may be made

on a confidential and anonymous basis.

We prohibit retaliation against any employee for such reports made in good faith.

We assess whether any violations of this Code have occurred and, if so, which disciplinary measures are appropriate. This also applies

in the case of:

• Individuals who fail to take reasonable care to identify violations as well as managers who fail to supervise properly;

• Individuals who withhold material information when asked to disclose the details of a violation;

• Line managers who approve or condone violations or who seek to retaliate against employees or other parties who have reported violations or identified the individual responsible for them. In the case of violations by the Chief Executive Officer and senior financial officers (Chief Financial Officer, Head of Accounting and persons performing similar functions within ZMF-Global legal entities), such reports should be made to the General Counsel or to the Audit Committee of the Board of Directors.

Our Integrity Hotline

 

The hotline is available globally, 24 hours a day, seven days a week. Staffed by trained professionals, the Hotline receives initial reports of potential misconduct from employees. They may file a report anonymously and calls are taken in English, German, French or Italian. Reports made to the Hotline are dealt with promptly and discreetly. The company prohibits retaliation against any employee for reports made in good faith. To access the Integrity Hotline, in most cases, you need to first dial the access code, which varies according to the country you are dialling from.

Hotline Dubai

 

Sultan Business Center     
Out Metha Road        
Dubai – 27844 UAE      
Phone. +971-4 (0) 507 7028 14